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IT System Administrator

Hager Companies
IT System Administrator - St. Louis, MO

Reports to: Director of Information Technology

Position Summary

The IT System Administrator is responsible for management, configuration, documentation, and end-user support for all physical and virtual servers throughout the Hager enterprise. Position will also provide Tier 1 end-user support for servers, applications, PC hardware and printers, email, Internet, VPN, and local network access.

Administrator will participate in projects to ensure the delivered solution matches the customer requirements. The incumbent will diagnose, resolve, and document server problems in a timely manner, and respond to system emergencies as required. The incumbent will also provide on-call support outside of normal business hours for high priority issues.

Job Functions
  • Effectively plan, install, configure, and optimize IT server infrastructure to achieve high availability and performance.
  • Administer VMware cluster with 70 Windows/Unix servers and HP 3PAR SAN.
  • Administer Exchange 2010 & Office 365.
  • Patch servers and clients, create software packages and task sequences in Microsoft's System Center Configuration Manager (SCCM), and manage Active Directory Group Policies.
  • Administer Cisco phone system and reporting software.
  • Administer daily backup operations, ensuring all system data is successfully backed up to the appropriate media.
  • Identify, research, and resolve complex technical issues in a timely manner to customer satisfaction.
  • Create and update technical documentation, manuals, and IT policies.
Position Qualification Requirements

Education/Knowledge: Position requires a degree in Computer Science, Computer Engineering, Information Technology, or equivalent and a minimum of 3 years of IT experience.

Skills/Abilities: Experience managing production Windows servers used to support multiple mission-critical applications. In depth knowledge and experience administering and supporting environments using Windows Server 2008/2012, SCCM, Windows Active Directory, Exchange 2010/2013, SQL 2008/2012/2014, and Office 365. Experience deploying patches and application updates. Unix/Linux and SharePoint experience desirable but not required. Reliable team player who supports common goals and empowers peers to improve. Strong customer service orientation. Excellent verbal and written communication skills; ability to effectively communicate with both business users and technical personnel. Refined analytical abilities and attention to detail. Demonstrated organizational, planning, and multi-tasking skills.

If you are interested in this position, please click here to apply!

Hager Companies is a successful family owned door hardware company that has been in business for 172 years, and is headquartered in St. Louis, MO. The company manufactures and distributes quality door hardware for commercial and residential purposes.

We offer an excellent benefits package and competitive salary. We are an equal opportunity employer committed to workforce diversity.